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The Voice of People With Breast Cancer

your path to accessing financial resources


Income Programs


How to Appeal Decisions on Income Support

Every income support program (federal or provincial) has processes you can follow if you disagree with a decision or on the amount of benefit provided.  There are usually two steps that are taken:

  • A request for reconsideration; this usually must be made in writing after you receive the decision on your benefits; there may be a time limit to request the reconsideration; you will have to provide evidence that supports your request for reconsideration (e.g. additional medical information); the reconsideration is usually conducted internally by a manager or team that was not involved in the original assessment
  • An appeal or tribunal; this is an option that is provided if a reconsideration is completed but you still disagree with the decision and have evidence that disputes it;  an appeal is usually conducted in-person to a panel of independent reviewers; the appeals for EI Sickness Benefits and CPP-Disability are conducted through the Social Security Tribunal; it is strongly advised that you get legal assistance to help with this level of appeal; this can usually be found through your local Legal Aid or Legal Information Society



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